Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a 'Hotfix download available' section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

This hotfix might receive additional testing.

Apply this hotfix only to systems that are experiencing this specific problem. However, this hotfix is intended to correct only the problem that is described in this article. ResolutionĪ supported hotfix is available from Microsoft. This problem occurs because of memory corruption.

When you try to back up a folder that has quotas enabled on it, you may receive a 0xc0000005 access violation error message in the Ntbackup.exe program. You receive a '0xc0000005 Access violation' error message Symptoms